Put your best
provider forward.
A trusted growth and operational partner to audiologists and practice administrators — accelerating hearing aid adoption.
Our Mission
Accelerate hearing aid adoption — together.
We act as an extension of your clinic, blending strategy, operations and technology so your providers can focus on what they do best: patient care.
Our Values
Teamwork
We value being part of your clinic's team.
Promises
We do exactly what we commit to.
Quality
We strive to put our best work forward for you.
Growth
We embrace opportunities to learn and improve.
How we help
Four pillars built around your practice.
Practice Growth
Data-driven decisions to grow your clinic's revenue and reach. Invest marketing dollars to drive qualified leads — not just traffic.
Patient Retention
Retain repeat hearing aid patients so they upgrade with you, not elsewhere.
Voice of Customer
Patient satisfaction efforts that elevate experience and drive new patients, repeat business and service excellence.
Operational Excellence
Analyze workflow, implement automation, add the right people for streamlined operations.
Drive platform
Stay focused on patients — we'll streamline your processes.
Get real-time visibility into operations and management with patient updates, reports and dashboards. Drill down to deliver a reliable, high-quality experience.
Sales Management
Software captures program info that powers data-driven sales and ops decisions.
Communication Center
Case management for outreach via email, mail, text, fax or call campaigns.
Marketing Manager
Build a consistent print and digital presence to drive awareness and new patients.
Budget & Analytics
Trend reports on sales vs budget, COGS, margins, marketing and profitability — made easy.
Billing & Collections
We eliminate non-revenue time spent collecting from insurance, third parties, and patients.
Insurance Team
Verifications, pre-auths, claims submissions, follow-up and payments — handled end-to-end.
Marketing partner
Quickly identify the local opportunity — then act.
$218MM expected spend on hearing aids in MA, CT, RI in 2022. We help you target the highest-index ZIPs and capture qualified leads.
Build your presence
- SEO-friendly websites built for patient acquisition
- Local SEO, Google My Business & link building
- 24/7 LiveChat with stored transcripts
- Social media management & community engagement
Invest wisely
- $93M annual ad spend across New England medical professionals
- 67.7% of spend now flows online (Search 45.6%, Display 27.1%, Video 16.7%)
- We help you allocate budget where it converts
Drive awareness & leads
- Social, display, video & YouTube advertising
- Listings management across 40+ directories
- Targeted email by age, HHI, location & behaviors
- Search Engine Marketing via Google Premier Partner
Insurance
We are your insurance team.
Streamline insurance work to eliminate billing fees and non-revenue generating tasks. From verification through collections, our region-specific specialists deliver higher capture rates and accountability.
Coordination of Care
- Verify benefit
- Document
- Communicate
- Pre-authorizations
- Pre-determinations
Claims
- Submit claims
- Find claims 30+ days out
- Follow up on all A/R
- Collect payments
Service level excellence
A few stats from our past.
Verifications completed per year
24-hour insurance verification turnaround (90% same day)
Net Promoter Score in 2019
Hearing aid claims submitted per year
Insurance, private & 3rd party collection rate after 60 days
Pre-authorizations completed per year
Reduction in costs required to support clinic
Problems we solve
The industry reality.
Average insurance collection rate
Repurchase rate with initial fitting clinic
Average cost to acquire a new patient
Hours of admin work / month
Hours of insurance-related tasks / month
Using remote programming for follow-up visits
Partnerships
How we partner with clinics.
Two flexible models — choose the structure that fits your practice.
Limited Liability Program
We're the hardware provider; the clinic is the audiological service provider. We use our NPI for all bills, claims and 3rd parties — clients have no liability for hardware costs or unpaid claims.
Service & Distribution Provider
A trusted partner & TPA for audiologists and practice admins. We use the client NPI to verify, bill, collect and report — and drive new & existing patients back to your clinic.
Ready to put your best provider forward?
Let's talk about how Amplifi can grow your practice and take operations off your plate.